How Can We Help You?
We're here to support you every step of the way. Find answers, get in touch, or access help resources.
Get In Touch
Call Us
Speak to a support agent
0800 123 456
Mon-Fri: 8am-6pm
USSD Access
No smartphone needed
*134*2468#
Works on any phone
Frequently Asked Questions
How do I register as a customer?
Visit our Consumer Registration page and fill in your basic details. It takes less than 2 minutes and is completely free.
Do I need a smartphone to use eVoucher?
No! You can access eVoucher from any phone using USSD by dialing *134*2468#. No data or smartphone required.
How do I become a merchant partner?
Visit our Merchant Onboarding page and complete the application. Our team will review your application within 2-3 business days.
How much can I save with eVoucher?
Customers typically save 10-15% on purchases at participating merchants. The exact discount depends on the merchant and product category.
Is eVoucher safe and secure?
Yes! eVoucher is government-aligned and uses bank-grade security. All transactions are encrypted and auditable. Your personal information is protected.
How long does merchant approval take?
Merchant applications are typically reviewed within 2-3 business days. We'll notify you via email and SMS when your status changes.
What is the merchant onboarding fee?
The one-time onboarding fee is R500, which includes R250 donation to a registered charity (tax deductible) and R250 for platform setup and verification.
Help Resources
For Customers
Learn how to register, find vouchers, and save money
- Registration guide
- How to use USSD
- Finding merchants near you
- Redeeming vouchers
For Merchants
Everything you need to become a partner merchant
- Onboarding process
- Required documents
- Bank account setup
- Payout schedule
Still Need Help?
Our support team is ready to assist you with any questions or concerns.